How to Create an AI Agent From a Template in Brilio
The fastest way to launch an AI agent is to not start from a blank form. In Brilio, every new agent begins with a template picker, so you can grab a proven setup for a common job like support or sales, tweak what you want, and have a working agent in minutes. It works on the free plan, so you can try the whole flow before you commit to anything.
Why start from a template instead of a blank agent?
A blank agent means a blank instructions field, a blank persona, and a cursor blinking at you while you try to guess what a good customer support prompt should say. That blank page problem is the slowest part of getting started, and it is the part most people get wrong on the first try.
A template skips it. You pick a use case, and Brilio drops in a name, a persona, instructions, and sensible settings that already fit that job. You are no longer writing from zero. You are editing something that already works, which is a much easier task and a much faster one. Nothing in the template is locked, so it is a starting point, never a cage.
Where do you find the templates?
Templates live in two places, and both are built into the New agent flow.
The first is the template picker. It is Step 0 of creating a new agent, so it is the very first thing you see. It shows a curated set of default templates for the most common use cases, so most people find something close enough right there without looking any further.
The second is the full Template Store, which you reach from the "Browse all templates" link on that same first step. The store is a searchable gallery of every template Brilio offers. You can search by keyword and filter with category chips for things like support, sales, and FAQ style use cases. Each template shows a name, a short description, an avatar, and its category, so you can tell at a glance what it is for before you pick it.
How do you create an AI agent from a template?
Here is the full path from zero to a live agent.
- Sign up or log in to Brilio and start the New agent flow. The template picker is Step 0, so it opens automatically.
- Scan the curated default templates. If one fits your use case, select it. If you want more options, click "Browse all templates" to open the Template Store.
- In the store, search by keyword or tap a category chip to narrow the list. Read the name and description on each card to find the closest match, then pick it.
- Land on the normal agent creation form. It is now filled in from the template: name, persona and instructions, and settings are all populated for you.
- Edit anything you want. Change the name to match your brand, adjust the persona and tone, rewrite instructions, and update the settings. Nothing is locked, so make it yours.
- Train the agent on your own content so it answers from material you own, not the open internet. Add your website pages, PDFs, YouTube transcripts, or custom question and answer pairs.
- Deploy the same way you would any Brilio agent: embed the widget on your website, connect it to Telegram, or share it as a public link.
That is it. The template gives you a running start, your own content makes it accurate, and deployment puts it in front of your visitors.
What if no template fits your use case?
You are not stuck with the gallery. The New agent flow gives you three ways to begin, so you can pick the one that matches how much you already know about what you want.
| Starting point | Best for | What you get |
|---|---|---|
| Template | A common job like support, sales, or FAQ | A form already filled in from a proven setup, ready to edit |
| Blank | You know exactly what you want to build | A clean form with nothing prefilled, full control from line one |
| Guided wizard | You want the platform to walk you through it | Step by step prompts that build the agent as you answer |
All three land you in the same place: an editable agent you train on your own content and deploy. The template is simply the quickest route for the use cases most people are building.
Frequently asked questions
Can I edit a template after I pick it?
Yes. A template only prefills the creation form. The name, persona, instructions, and settings are all fully editable, and nothing is locked.
Do templates cost anything?
No. Creating an agent from a template works on the free plan, so you can build and test one without a card.
Will the agent only know what is in the template?
No. A template sets up the persona and instructions. The agent answers from the content you train it on, such as your website pages, PDFs, YouTube transcripts, and custom question and answer pairs.
How do I find a template for my specific use case?
Open the full Template Store from the "Browse all templates" link, then search by keyword or filter with the category chips for support, sales, FAQ, and similar use cases.
What if none of the templates fit?
Start blank for full control, or use the guided wizard to have Brilio walk you through building the agent step by step.
Where can I deploy the finished agent?
Anywhere Brilio supports: as a widget on your website, on Telegram, or as a shareable public link.
Ready to build yours?
Starting from a template is the shortest path from zero to a working, on brand agent. Pick a proven setup, edit it to fit, train it on your own content, and deploy it wherever your customers already are. Create your first agent from a template on the Brilio free plan and see how fast it comes together.
Jumpstart your AI Agent in minutes
Let your AI Agent answer your customers instantly, 24/7
Start for freeNo credit card required
Keep reading
