Best Chatbots for WordPress in 2025 (Best Plugins & Chatbots)

WordPress powers millions of websites, and many of them now rely on chatbots to handle support, capture leads, or guide visitors. A good chatbot saves time, improves customer experience, and works 24/7 without extra effort on your end.

But with so many plugins and chatbots available, it’s not easy to know which one actually fits your site. Some are simple add-ons with limited features. Others offer advanced AI, integrations, and full customization.

This guide walks you through the best WordPress chatbots in 2025. You’ll see what each tool does well, how it compares, and which one makes the most sense for your site’s needs.

What is a Chatbot for WordPress?

A WordPress chatbot is a plugin or integration that lets your site interact with visitors in real time. It can answer questions, guide people to the right page, collect leads, or handle simple requests without you stepping in.

Once installed, it shows up as a chat widget. Visitors click, type a question, and get an instant reply.

Some bots work with preset rules. Others use AI to understand intent and give smarter answers. Many also connect with tools you already use, like your CRM or helpdesk.

Benefits of WordPress Chatbots

Adding a chatbot to your WordPress site makes life easier for both you and your visitors. Here’s why they’re worth it:

1. Instant responses
Nobody likes waiting around for an email. A chatbot gives answers right on the spot, so people stay engaged instead of bouncing off your site.

2. Easy lead capture
Your bot can ask for names, emails, or quick details while chatting. It can even qualify leads with a few smart questions before handing them off to your team.

3. Better customer support
Instead of answering the same repetitive questions over and over, you can let the chatbot handle FAQs. This frees up your time to focus on more complex issues.

4. More conversions
By guiding users to the right product, page, or offer, chatbots reduce friction. That often leads to more signups, purchases, or bookings.

5. Always available
Unlike you, your bot doesn’t need sleep. They keep your site responsive at all hours, which is especially useful if you serve a global audience.

8 Best Chatbots for WordPress in 2025

We reviewed several WordPress chatbots and found that each brings something different to the table, from lead capture to customer support. The goal is to help you understand what they do best so you can pick the one that truly fits your website’s needs. 

Here’s our curated list of the best WordPress chatbots:

Chatbot	Key Features	Pricing Overview
Intercom	AI FAQ bots, custom workflows, multi-channel, analytics	Starts at $29/seat/month for basic, up to $132/seat/month for full features. Pay more for AI add-ons.
Zendesk Chat	Live chat, chatbots, ticketing, knowledge base, smart triggers	Starts at $19/agent/month basic, $55 mid-level, $115 full feature. Enterprise custom pricing.
ManyChat	Drag-drop flow builder, automation for social + web, AI message polish, Shopify integration	Free for up to 1,000 contacts. Pro plan starts at $15/month, scales with contacts.
Chatfuel	WhatsApp-first AI assistant, product recommendations, multi-channel, 24/7 support	Free trial; paid plans start around $20/month for Messenger; WhatsApp plans start near $49/month.
Brilio.ai	AI training on docs & web, multiple LLMs, customizable widget, multi-agent management	Free plan available. Paid plans from $10/month to $80/month, depending on features and usage.
Landbot.io	Visual builder, pre-built integrations (CRM, Slack), AI lead capture, WhatsApp bots	Free limited plan. Paid plans start around €32/month, with WhatsApp and business plans higher.
Chatra	Live chat, chatbot automation, visitor insights, CRM/e-commerce integrations	Free plan available. Paid plans start at about $33/agent/month billed annually.

1. Intercom

Intercom is a customer messaging platform with AI chatbots designed for engagement, workflow automation, and advanced support.

Intercom Features:

• Resolution Bot for FAQs and routing
• Fin AI bot with advanced NLP
• Custom workflows and integrations
• In-depth analytics and reporting
• Multi-channel support (email, SMS, WhatsApp)

Intercom Pricing:

• Essential: $29/seat/month (billed annually)
• Advanced: $85/seat/month (billed annually)
• Expert: $132/seat/month (billed annually)
• Additional charges for Fin AI resolutions at $0.99 each and possible add-ons for messages and channels.

2. Zendesk Chat

Zendesk extends WordPress live chat into a full support suite with ticketing, automation, and AI chatbot features.

Zendesk Chat Features:

• Live chat with chatbot automation
• Ticketing system built into WordPress
• Knowledge base integration
• Multi-channel support (email, voice, SMS)
• Smart triggers, workflows, and analytics

Zendesk Chat Pricing:

• Support Team: $25/agent/month
• Suite Team: $69/agent/month
• Suite Professional: $149/agent/month
• Suite Enterprise: $219/agent/month

3. ManyChat

ManyChat is a no-code chatbot builder for WordPress with a focus on automating conversations across websites and social media to drive engagement and sales.

ManyChat Features:

• Drag-and-drop Flow Builder
• Automations for Instagram, Messenger, WhatsApp
• AI add-on for message quality and lead qualification
• Integrations: Shopify, Google Sheets, email, SMS
• Meta Business Partner compliance

ManyChat Pricing:

• Free: up to 1,000 contacts
• Pro: from $15/month, scaling by number of contacts
• Custom (Elite) plans available on request

4. Chatfuel

Chatfuel builds AI chatbots for WhatsApp, Messenger, and websites, ideal for eCommerce and automated support.

Chatfuel Features:

• Verified WhatsApp bot builder
• AI assistant for support and recommendations
• Multi-channel chat (Messenger, WhatsApp)
• Integrations: Shopify, Stripe, Calendly, Sheets
• 24/7 customer support

Chatfuel Pricing:

• Free trial available
• Paid plans start at approximately $24 for Facebook/Instagram (1,000 conversations)
• WhatsApp plans start at approximately $39
• Enterprise: start at $400

5. Brilio.ai

Brilio is a no-code AI chatbot builder for WordPress that trains bots on documents, websites, and live data. It’s built for non-technical users, agencies, and SaaS teams.

Brilio.ai Features:

• Train bots from PDFs, websites, and databases
• Customizable widget (embed, pop-up, slide-in)
• Multiple AI model choices (OpenAI, Anthropic)
• Manage multiple bots in one dashboard

Brilio.ai Pricing:

• Free plan with 50 AI credits and 1 Agent
• Standard: $10/month (3 Agents, 110 credits)
• Plus: $30/month (10 Agents, 350 credits)
• Premium: $80/month (25 Agents, 1,000 credits)

6. Landbot.io

Landbot is a no-code conversational platform that integrates seamlessly with WordPress, helping teams automate customer journeys through interactive chatbots.

Landbot.io Features:

• Visual chatbot builder for websites and WhatsApp
• Pre-built integrations: HubSpot, Sheets, Salesforce, Slack
• AI-powered lead capture and scheduling
• Human-like conversational flow design

Landbot.io Pricing:

• Sandbox (free forever): 100 chats/month
• Starter: €32/month (500 chats)
• Professional: €100/month
• WhatsApp Pro: €200/month
• Business: from €400/month

7. Chatra

Chatra provides live chat and chatbot automation for WordPress with real-time engagement tools to improve conversions.

Chatra Features:

• Live chat with automation
• Real-time visitor list and typing insights
• CRM and e-commerce integrations
• Multi-channel chat

Chatra Pricing:

• Free plan with limited features
• Essential: $25 per agent/month (billed annually) ($31 billed monthly)
• Paid Pro plan: $33 per agent/month (billed annually) ($41 billed monthly)

Best WordPress Chatbot Plugins in 2025

The easiest way to add a chatbot to a WordPress website is through plugins. These tools plug right into your site, giving you features like AI chat, lead capture, and CRM integration without extra coding. 

Below, we’ve rounded up some of the best WordPress chatbot plugins in 2025, along with their key features and pricing.

Chatbot Plugin	Key Features	Pricing
Tidio	AI chat + live chat, multichannel inbox, WooCommerce integration	Free plan available; Paid plans start around $25-$29/month with more conversations and features.
AI Engine	GPT-4/5 powered, multilingual, customizable UI, AI content generation	Free version available; Pro starts at $59/year for use on one website.
WPBot	Q&A chatbot, multi-language, integrations with Dialogflow, OpenAI	Free Lite version; Pro starts at $39/year for one site.
HubSpot Chatbot	CRM integration, live chat, marketing automation	Free plan available; Paid plans start around $15/month per user seat.

1. Tidio

Tidio combines AI-powered chatbots with live chat and supports multichannel messaging (WordPress, Messenger, WhatsApp, Instagram, email). It’s especially popular in eCommerce for abandoned cart recovery and personalized customer support.

Features:

• AI automation handles up to 70% of inquiries (via AI flows and bots)
• Proactive messaging to boost sales
• WooCommerce integration
• Multi-agent support
• Mobile-friendly chat widget

Pricing:

• Free plan available 
• Paid plans start at $29/month for the Starter plan with 100 conversations
• Growth plan at $59/month with advanced analytics, AI, and branding removal
• Higher Enterprise plans are available for larger needs

2. AI Engine (by Jordy Meow)

AI Engine is a ChatGPT-powered WordPress plugin that goes beyond chatbots. It supports multilingual AI chat, AI content, and image generation, making it ideal for creators and developers who want an advanced AI layer on their site.

Features:

• GPT-4 and GPT-5 integration
• Multilingual chatbot support
• Fully customizable widget
• AI content and image generation tools

Pricing:

• Free version available
• Pro plan: starts at $59/year for 1 website, also offers Standard $79/year for 5 websites, Professional $149/year for 20 websites

3. WPBot (AI ChatBot for WordPress)

WPBot is a flexible WordPress-native AI chatbot plugin for FAQs, dialogs, and conversational flows. It integrates with Dialogflow and OpenAI, making it a good middle ground between simplicity and power.

Features:

• Basic Q&A chatbot with dialogs
• Multi-language support
• Integrations with Messenger, WhatsApp, Telegram
• Exit intent and retargeting options

Pricing:

• Free Lite version
• Pro features from $39/year (single site license)

4. HubSpot Chatbot

HubSpot’s WordPress chatbot plugin is tightly integrated with its CRM. It helps businesses automate lead capture, qualify contacts, and support conversational marketing within the HubSpot ecosystem.

Features:

• Drag-and-drop chatbot builder
• Live chat integration
• Contact management via HubSpot CRM
• Marketing and sales automation tools

Pricing:

• Free plan available
• Paid plans start from $15/month per seat for CRM Hub Marketing tools

How to Add a Chatbot to WordPress (Step-by-Step)

Adding a chatbot to WordPress is much easier than it sounds. With Brilio, you can create, train, and install a chatbot in just a few steps with no coding required.

Step 1: Create Your Brilio Account

Head over to Brilio and sign up for a free account. Once you’re inside the dashboard, click Create Agent. This is where you set up your bot’s basics:

• Agent name (for your reference)
• Display name (what users will see)
• Short description
• Greeting message
• Language and tone

Save your changes, and your chatbot is ready for customization.

Step 2: Customize the Widget

Next, make your chatbot look good on your WordPress site. In the Widget Style tab, you can:

• Pick a style (popup, slide-in, or embedded)
• Change colors to match your brand
• Choose where it appears on the page
• Add quick-start questions for users

You’ll see a live preview as you make changes. Once you’re happy, hit Save.

Step 3: Train Your Chatbot

Now it’s time to make your bot smart. Brilio lets you upload and connect content so it can answer questions correctly:

• Upload PDFs like guides or FAQs
• Add website links from your WordPress site
• Create Q&A pairs for common queries

The more content you feed it, the better your chatbot will perform.

Step 4: Get Your Embed Code

Go to the Integration tab in Brilio. Copy the embed code snippet. This is what connects your bot to your WordPress site.

Step 5: Add the Code to WordPress

Log in to your WordPress dashboard. Then:

• Go to Appearance > Theme File Editor (or use a plugin like Insert Headers and Footers)
• Paste the embed code just before the closing </body> tag
• Save your changes

Step 6: Test and Go Live

Visit your website and click on the chatbot icon. Ask it a few questions and check how it responds. If something feels off, go back to Brilio, tweak the content, or adjust the design.

That’s it! You’ve successfully added a chatbot to WordPress. Now your visitors can get instant answers and support right on your site.

Why Brilio is a Great Choice for WordPress Chatbots

Brilio is designed for anyone who wants powerful AI chatbots on WordPress without writing code. Setup takes just a few minutes.

With Brilio, you can:

• Train bots on your own content like PDFs, web pages, or databases.
• Choose from leading AI models from OpenAI and Anthropic.
• Customize the widget to match your site’s design.
• Manage multiple bots in one dashboard.

You get 50 free credits to launch a couple of bots right away. Paid plans unlock more volume and advanced features, but you don’t need to spend anything to get started.

Compared to most WordPress chatbots, Brilio gives you more flexibility. Instead of being tied to one AI model or limited features, you control how your bot learns, looks, and responds.

FAQs About WordPress Chatbots

1. Can I add a chatbot to WordPress without coding?

Yes. With Brilio and other no-code tools, you can integrate a chatbot into WordPress using a simple embed script.

2. Do WordPress chatbots work with WooCommerce?

Absolutely. Chatbots can handle product questions, order tracking, and even guide customers through the checkout process on WooCommerce stores.

3. How do I train a chatbot for my WordPress site?

You can train it using your own content such as pages, FAQs, documents, or databases so the chatbot gives accurate, business-specific answers.

4. Will a chatbot slow down my WordPress website?

Not if it’s a lightweight embed like Brilio’s. The chatbot runs separately from your site’s hosting, so it won’t affect loading speed.

5. How much does it cost to add a chatbot to WordPress?

Costs vary by platform and features. Most no-code WordPress chatbots start with free or affordable plans and scale up as you need more functionality.